Welcome to Big Bear Kratom
At Big Bear Kratom, we are committed to providing you with the finest kratom products and an exceptional shopping experience. We understand that your well-being is paramount, and that’s why we go the extra mile to offer you more than just kratom. Here’s what sets us apart:
Timely and Cost-Efficient Shipping
We value your time and your budget. That’s why we ensure that each and every order is shipped promptly, with free shipping available for orders over $80. Choose from expedited and express shipping options with UPS or Canada Post, allowing you to receive your orders as quickly as you need. We’re dedicated to making your shopping experience as convenient as possible.
Satisfaction Guarantee
We stand by the quality of our products, and we want you to feel confident in your choices. That’s why we offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, we’ll make it right.
Premium Selection
Our pride lies in offering the most diverse and premium selection of kratom strains across Canada. We’re passionate about delivering the best products to our customers, ensuring you have a wide range of options to choose from.
Top-Notch Packaging and Clean Room Facilities
We take the freshness and purity of our products seriously. Our premium food-grade packaging is designed to preserve the highest levels of freshness. Our facility includes a food-grade clean room where we adhere to the GMP standards set by the American Kratom Association, ensuring you receive the highest quality.
Lab-Tested Quality
Quality assurance is our top priority. All our products undergo rigorous lab testing to guarantee they are free from harmful bacteria and meet our high-quality standards. Your safety and satisfaction are paramount.
Free Samples with Every Order
We believe in the power of discovery. That’s why each order comes with a free sample, allowing you to explore new strains and find your favorites.
Expert Customer Service
Our dedicated customer service team is known for its knowledge, friendliness, and reliability. We’re here to assist you and answer any questions you may have, ensuring you have the best shopping experience possible.
- Phone: (613) 686-4544
- Email: support@bigbearkratom.com
Proven Excellence
Don’t just take our word for it; our loyal customers have told us time and time again that our kratom is the best in the North. Your trust and satisfaction are our greatest achievements.
Our Core Values
At Big Bear Kratom, our commitment to excellence is guided by six core values that drive every aspect of our business. These principles are more than words; they’re the foundation upon which we’ve built a brand that you can trust. These core values are not just words on a page. They are the driving force behind everything we do. When you choose us, you choose a partner who is loyal, transparent, committed to excellence, and dedicated to your well-being.
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At Big Bear Kratom, our commitment to excellence is guided by six core values that drive every aspect of our business. These principles are more than words; they’re the foundation upon which we’ve built a brand that you can trust.
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Leadership is not just a title; it’s an action. We lead by example, setting high standards for ourselves and our industry. Our dedication to quality, safety, and ethical business practices is the guiding light that sets us apart.
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We believe in transparency, especially in an industry where trust is paramount. We openly share information about our products, sourcing, and testing processes, ensuring that you have the knowledge you need to make informed choices.
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Going the extra mile is not a task; it’s a commitment. We’re dedicated to providing exceptional service, always striving to exceed your expectations. Your satisfaction is our motivation to do more.
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Building relationships is more than just business to us; it’s about connecting with our customers on a personal level. We aim to create a positive and enjoyable experience while helping you discover the benefits of our products.
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In a dynamic industry like ours, knowledge is power. We are committed to constant learning and improvement, staying up-to-date with the latest research and best practices to ensure you receive the best products and service.